VoIP for Businesses

VoIP has been utilised by businesses for many years now, as it offers a practical, cheap solution to telephony needs within large, global organizations.  VoIP works by transmitting a telephone call as digital data over an internal Intranet or the external Internet systems, and is much cheaper and more efficient than using the Standard Telephone Network (STN).  VoIP is completely compatible with the STN as well, and digital data is easily converted back into a standard telephone signal so the VoIP users can call standard phone lines as well as other VoIP numbers.

Main Features of VoIP

VoIP is easy to install, as it can be integrated with existing internal digital Intranets and any Internet enabled computer system, and there is very little maintenance as most of the technology is web based.  VoIP offers all of the businesses features of a standard telephone system and even some improvements:

• Switchboards – you can run sophisticated switchboards from VoIP systems which can route thousands of calls a day around large companies and call centres with features such as call waiting, call forwarding, call diverting, call holding and much more.
• Voicemail – voicemail is important to let customers know when staff are out of the office, and with VoIP you can also get call alerts sent to your email box to let you know you have a message.
• Stats – VoIP offers much more detailed stats of your company’s telephony usage than the standard telephone companies and this can be used to track your overall phone costs much more effectively.
• Faxing – you can carry out online faxing through your VoIP system, which offers even more savings as you will not have to buy additional fax equipment and supplies.
• Conferencing – telephone and video conferencing is becoming more popular these days as it saves home workers and employees from other offices from having to travel in to attend meetings, and can cut costs on time and travel expenses and help improve productivity.